Making a Personal Connection
For Change

FPS COVID-19 Management Protocol: Updated June 1, 2021

All of our staff have been vaccinated. During the month of June, we are moving clients back to in-office sessions. With a year and a half of experience, the official FPS position on telehealth is that it was a great workaround to keep people attending mental health services while reducing infection rates and allowing staff and clients to tend to children who were out of school. However, it is not the equivalent as in-person services. The situation with insurance paying for telehealth remains fluid at this time. BCBS of Kansas is only assuring coverage at the full rate paid for IRL services through mid-July. We do not expect it to be extended any further, barring exigent circumstances. Through December 2022 we will not be using the waiting room. Please wait in your car. We are working on an outdoor check-in system like the one we used to use before COVID. More on that to come.

FPS is a staunch supporter of mass vaccination. If you are fully vaccinated plus two weeks, you are free to be seen in the office without a mask. If you have not been vaccinated, you must meet the following guidelines.

For Unvaccinated People to be Seen in the Office, You Must:

Not Be Ill
Be free of illness or fever and have no one in your family or friend circle with COVID.
Not Attend High Risk Environments
We won't see you in the office if you live in a dorm or other communal housing or have attended bars or parties.
Wear A Mask to Your Appointment
You must wear a mask. Your therapist may waive this requirement once you are in his or her office.
Wait in Your Car
Our lobbies are closed. If you drop someone off for therapy, do not leave until the therapist comes out and waves them in.
Wash Your Hands Upon Arrival
Everyone who enters our office must their wash hands before beginning a session. Your therapist will do likewise.
Maintain Social Distancing
Remain at least six feet away from anyone you encounter including your therapist.
Exit Through The Back Door
In Suites C and D, please exit at the back door so you don't cross the lobby a second time.
Maintain A Supportive Perspective
Vaccine or not, any clients unwilling to maintain infection management can't be seen in our office.

Is My Insurance Covering Telehealth?

BCBS of Kansas
is covering telehealth at the same rate as in-office therapy until July 20. More Info
BCBS of KC
is covering all telehealth costs at this moment. More Info
Cigna
provides updates  on its COVID telehealth policy on it's website   More Info
UMR
provides updates on its  COVID telehealth policy More Info
United/Optum
is covering COVID telehealth through Sept 30th More Info
Aetna
Aetna is covering telehealth costs at their usual rate. More Info

FPS COVID-19 FAQ

Is FPS Open?

We never closed and we won't. Staff are presently doing a mix of telehealth and in-person sessions but we will be moving to all in-office by the end of June. COVID has posed a great many challenges to our mental health as individuals, families, and members of the larger society. We are working hard to help you in those struggles.

What About Telehealth?

Our official position as an agency is that telehealth was a good and necessary COVID workaround, but it should not replace in-person therapy or medication management after these exigent circumstances. If things change this fall -- as they well could -- we will update this page.

What's Happening with Medication Management?

Marilee and Adrian Cade are currently seeing clients on telehealth, but will move back to in-office visits by June 30 in Suite A of the 2601 Building. Please visit our Medication_Management web page to remind yourself of the requirements for med management. Remember, you need to be seen regularly by a therapist at FPS to continue medication with us.

Are You Accepting New Clients?

As best we can. Our senior staff are taking very few clients. Our new staff are taking clients fairly regularly now. Demand has been up during COVID with, at times, eight to twelve intake requests per day. We are doing our best to keep up.